FAQ

Q. Can I have items removed and replaced from the standard box?
A. Sorry no, one reason the boxes are such good value is that we pick & load a large number at a time. It is impossible to isolate one box and change the contents. However you are welcome to have whatever items you want in our “build your own box” option.

Q. Why are 5adaybox boxes so much better value?
A. Because the cost price of fresh produce changes daily we, as produce experts, are best placed to send what is the best value on that particular day.

Q. Are your fruit and vegetables organic?
A. Not generally, we get some organic products but we do not differentiate. We prefer to leave pure organics to the experts.

Q. What if I am out when you deliver?
A. You must specify a drop-off place for this eventuality. This can be anywhere on your premises (porch, garage etc.) or with a specific neighbour.

Q. What happens if I am unhappy with the quality of one of the items?
A. Just contact us we will do our best to put it right.

Q. What if I have items left at the end of the week?
A. Change to a smaller box, or just skip a week.

Q. How do I know what will be in my box?
A. Most of the contents are fixed for the week and are displayed on the website.

Q. How do you know what I want?
A. Quite simply we don’t. We try and supply produce for an “average family”. Some products (such as potatoes, tomatoes and bananas) will be in every week, some will be in fortnightly and others occasionally.

Q. What is the best way to store my fruit and vegetables?
A. Click here to view the product storage page

Q. How long will my produce last?
A. Click here to view the product storage page